Terms And Conditions

They extend to Indian and world Tours, tailor-made holidays, Educational Tours & also Corporate Tours organized by Bonzer Hospitality Private Limited.

Definitions:

In these Terms and Conditions, unless the context otherwise requires

Liberty of activity:

Company as an organization is co-ordinating with various independent service providers for conducting the tour. The company takes utmost precaution to ensure that the tour is comfortable. Also, Guests are updated from time to time through different media of communication in case of changes.

Though we take maximum care, neither we have control on the mode of transport like shipping, Airline, railways, coaches, buses etc nor on the hotels, restaurants or any other facilities.

Thus as a company we shall not be responsible for any kind of damage to the person or to the property because of these independent vendors.

Booking Criteria:

Payment of the registration amount indicates that the guest is interested in the tour and has read and accepted all the terms and conditions mentioned on the Bonzer World brochure/website/booking form. In case of a guest who is processing the booking formalities on behalf of his/her family is deemed to have been authorised to do so by his family after reading all the Bonzer World terms and conditions mentioned on the brochure/website/booking for.

When you book a tour, or when someone else books a tour for you, on your name , that means you are physically fit to travel to that destination. It is very important for you to take care of your health throughout the tour. Any health issue on tour or any stay back due to the same shall be borne by that respective guest only, the company shall not be held responsible in whatsoever manner.

The company reserves the right to cancel and forfeit the paid amount in case of non payment of full tour cost 45 days prior to the departure date.

Additional Information:

Gift Voucher:

• The Gift voucher has no time limit. Guest may use this voucher at any point of time.
• The voucher can be redeemed only once
• Only one voucher can be redeemed at a time
• Voucher shall be redeemed only against the Group Tours of Bonzer World
• Voucher shall be redeemed only at Bonzer World Sales Offices.
• This voucher is non-transferable, non-refundable and non-encashable
• Booking is subject to availability
• Additional charges above this voucher amount will be paid by the guest before departure as per the timeline.
• The voucher is a property of ‘Bonzer World’ 
• Voucher cannot be merged or combined with any other voucher of Bonzer World
• Voucher cannot be used for any special price scheme of Bonzer World.
• Terms and Conditions as specified in BonzerWorld Brochure/ Website/ Booking form will be applicable
• All services as per itinerary.

Website

Bonzer World websites will only be available at such times as we may decide, and we do not guarantee that our websites, or any website content, will always be available or be uninterrupted. We may suspend our websites at any time without notice and for any reason, including for upgrade, maintenance, repair, prevention of damage, and investigation. We may suspend, withdraw, discontinue or change all or any part of our websites at any time without notice. We shall have no liability to you (including in negligence) if our website is not available for any reason, and we shall have no obligation to you to make sure that our websites are available to you at any time.

You must not misuse our websites by knowingly introducing viruses, Trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our websites, the server on which our websites are stored or any server, computer or database connected to our websites. You must not attack our websites via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence, including under the Information Technology Act. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our websites will cease immediately.

Completing forms and error correction

When completing any enquiry, booking or other forms on our website, some information is mandatory before you will be able to submit the forms to us. Mandatory information requirements are clearly identified and are denoted by an asterisk (*). You will be prompted for this information if you try to submit a form which is missing any of this mandatory data. Where any information is not marked with an asterisk then such information is optional, and you need to fill it in if you wish to do so.

When you submit any information to us, including in connection with a registration, enquiry or booking, you must ensure that it is true, accurate, current, and complete in all respects, and you represent that it is. We will rely on your information provided.

When you are carrying out any enquiry, booking, order, registration or other process on our website, you may at any time before submitting use the back button on your browser to go back and correct or change any information. If you think there is any error in your information provided after you have submitted it, you can contact us at any time to correct it.

Registration on our website

Should any of your registration information change, please update your details using functionality provided within your website or alternatively contact us on 1800 22 79797

You are responsible for keeping any username and password log-in details relating to such registration confidential, safe and secure. We ask you not to share those details with anyone. You must ensure that any password you provide is unique and a strong password, being a random string of upper and lower case letters, numbers and symbols of at least 8 or more characters in length, which you have not used on any other website. You must let us know immediately if you suspect any unauthorised access to our use of your log-in details or any registration with our websites. We have the right to disable any log-in details, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use or if we suspect any misuse.

Our website content is provided for general information only, with the understanding that we are not engaged in the rendering of legal or other professional advice or service. Your reliance on or use of our websites and website content is entirely at your own risk.

Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up-to-date. In any event, our website content is only valid at the time it is downloaded, and may change on a subsequent visit to our websites. We shall be entitled to change our website content from time to time, and cease providing any particular website content (including part, functionality or service of our websites), without notice, and for any reason.

We do not guarantee that our websites or any website content will be free from errors or omissions there may be mistakes and errors in our website content which we fail to notice, which will not be binding on us. We reserve the right to correct any errors in our website content and to change any of our website content (including services, products, availability, and pricing) at any time without notice, including in any booking or order you have submitted or contract you have entered into with us on the basis of it. If any correction affects any booking or order you have submitted or contract you have entered into with us to your material detriment, then we will give you the opportunity to cancel the booking, order or contract rather than accept the change.

Whilst we make all reasonable attempts to exclude viruses from our websites and website content, we cannot ensure that they will be none or that our websites will not be subject to unauthorised access or modification. Thus, you are recommended to take all appropriate safeguards on your computer or other device (including installing appropriate protective software) before downloading any of our website content.

Disclaimer

Professional Advice: -The information provided on this site is distributed with the understanding that Bonzer World is not providing professional advice of any type. If you have a question requiring professional advice, such as question relating to law, tax or financial planning, please seek the advice of a qualified professional in the relevant field. Bonzer World specifically disclaims all warranties with respect to this Web site or your use thereof, express, implied, or otherwise, including without limitation, all warranties of merchantability and fitness for a particular purpose. Bonzer World shall not be liable for any damages resulting from the use or misuse of this site or the information on this site. his disclaimer, limitation of liability and exclusions shall apply irrespective of whether the damages arise from (a) Breach of Warranty, (b) Negligence (c) Breach of Contract and (d) any other cause of action to the extent such limitation and exclusion are not rendered invalid by applicable law.

Privacy Policy · We will not collect Personal Information without your knowledge and permission;

Personal Information- We use the personal information we collect to help both of us! As we mentioned above, registering with us allows you to personalize our Web site so that it is most useful to you. It also allows you to log into our site automatically each time you visit, rather than manually typing your user name and password every time. We may also use this information to periodically contact you with news or important information from Bonzer World or to request your feedback on our site. In addition to these periodic updates, we may email you additional materials, but only if you specifically request them. These might include opt-in newsletters and other materials that you proactively request from Bonzer World

Cancellation Policy:

If the guest decides to cancel the tour for any reason whatsoever then she/he shall give a written application to the company within a specified time limit along with the original receipt issued by the Company. Such cancellation will attract the cancellation charges stated here-under.

Cancellation charges will be calculated on Gross Tour cost and the cancellation charges shall depend on date of departure & the date of cancellation.

Cancellation charges for any mode of transport ticket are applicable as per the rules of the concerned authority.

Air ticket issued on special fare are non-refundable and the guest shall bear cancellation charges.

Any refund payable to the guest will be paid after the company receives refund from the respective authorities. The company deducts processing charges from the refund which is to be paid to the guest.

No of days prior to departure % of cancellation charges per person.  
  India World
More than 60 days 5% or Rs.1000/-whichever is more Registration amount
60 to 46 days 15% 15%
45 to 31 days 25% 25%
30 to 15 days 50% 50%
14 to 4 days 60% 60%
3 to 1 day 80% 80%
on the day/on tour 100% 100%

Note: Charges are levied on the Gross tour price and not the discounted price. For an Indian tour, cancellation does not include air ticket cancellation and they will be levied separately.

For tailor-made holiday, cancellation charges will defer accordingly as per services booked.

When the Company cancels a tour:

In case if any Tour is cancelled from the Company’s end, then the full refund of amount paid by the guest will be made within 7 working days of cancellation of the tour by cheque only. Alternatively, the guest can take any other Tour option suggested by the Travel Adviser or can utilize the tour amount paid for any of the company’s future tour.